These Terms of Service ("Terms") are a binding agreement between you and Second Chapter Technologies LLC, a Texas limited liability company ("we," "us," or "our"), governing your use of the Remember Project iOS application and related services (collectively, the "Service").
By downloading, accessing, or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
The Service is distributed through the Apple App Store. Your use of the Service is also subject to Apple's standard Licensed Application End User License Agreement (the "Apple Standard EULA"), available at apple.com/legal/internet-services/itunes/dev/stdeula.
These Terms are concluded between you and Second Chapter Technologies LLC only, and not with Apple. Apple is not responsible for the Service or its content. To the extent these Terms conflict with the Apple Standard EULA on matters Apple governs (such as the app license itself), the Apple Standard EULA controls for those matters; for everything concerning our Service and your data, these Terms control.
Apple as third-party beneficiary. You acknowledge that Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce these Terms against you. Apple has no obligation to provide maintenance or support for the Service, and is not responsible for addressing any claims relating to the Service.
You must be at least 13 years old to create an account. If you are between 13 and the age of majority in your jurisdiction, you represent that a parent or legal guardian has reviewed and agreed to these Terms on your behalf. People recorded as subjects (such as parents or grandparents) do not create accounts and are not "users" under these Terms.
Remember Project is a private family audio archiving tool. It lets you create a family vault, invite family members, record voice answers to questions, react to recordings, attach photos, and export your archive. Audio recordings are encrypted on your device before upload and remain encrypted in storage, as described in our Privacy Policy. Encryption keys are managed within our infrastructure; the Service is not a zero-knowledge system.
The Service is provided for personal, family, and non-commercial use. It is not a healthcare service, a legal records system, a notarization service, or a permanent escrow or estate-planning vehicle. The Service is currently offered in the United States only.
You must obtain consent before recording others
Recording laws vary by jurisdiction. Some U.S. states require the consent of all parties to a conversation before it may be recorded ("two-party" or "all-party" consent); others require only one party's consent. Texas is a one-party-consent state, but the people you record may be located elsewhere.
You are solely responsible for knowing and complying with the recording consent laws that apply to you and to the people you record. By using the Service to record any person, you represent and warrant that you have obtained all legally required consent from every person whose voice is captured.
The app may require you to affirmatively confirm, before recording, that you have the legal right and any required consent to record and store the audio. If a recording will include a child, you additionally represent that you are the child's parent or legal guardian or that you have permission from the child's parent or legal guardian, and the app may ask you to confirm this. These confirmations may be logged.
We do not monitor, review, or enforce recording content or consent. We are not responsible for your failure to obtain required consent, and you agree to indemnify us against any claim arising from recordings you create.
We strongly encourage you to record only with the full knowledge and consent of everyone involved — it is both the law in many places and the spirit of what Remember Project is for.
Remember Project Plus includes a Share Recording feature that lets a vault admin share a single recording with someone outside the vault. As described in our Privacy Policy (Section 7A), sharing creates a temporary, time-limited copy of that recording for the recipient's playback, which is automatically deleted after 72 hours or 3 plays, whichever comes first.
Sender acknowledgement. Before a share link is created, you will be asked to confirm that you have the right — including the consent of the person recorded — and any other necessary consent to share the recording outside your vault. Only share with people you trust.
Recipient terms. Before playback, the recipient must accept limited terms of use for the shared recording. Recipients may not: (a) redistribute, re-share, or republish the recording; (b) use it for any commercial purpose; (c) use it to create voice clones, deepfakes, or any synthetic voice or media; (d) use it for any unlawful purpose; or (e) attempt to bypass, extend, or circumvent the time or play limits. These restrictions survive the expiration or deletion of the shared copy.
Responsible sharing
What we cannot control. Once a recording has been played on another person's device, we cannot prevent that person from capturing, re-recording, or further distributing the audio by means outside our control. Sharing is irreversible in this sense. The time and play limits reduce this risk; they do not eliminate it. Do not share recordings you would not want potentially retained by the recipient.
You agree not to use the sharing feature to distribute recordings unlawfully, to harass, or to share content involving a person who has not consented to being recorded or shared.
You agree not to:
We may suspend or terminate accounts that violate these Terms.
Remember Project offers an optional paid subscription, Remember Project Plus, which unlocks features such as unlimited recordings, additional subjects, the Memory Book PDF export, and the Share Recording feature.
Auto-renewing subscription terms:
Refunds. All purchases are processed by Apple. We do not process payments and cannot issue refunds directly. Refund requests are handled by Apple under its policies, available through your Apple ID or at reportaproblem.apple.com.
Gifted and founding access. We may grant complimentary Plus access to certain users (for example, founding members or gifted accounts). Complimentary access is provided at our discretion and may be modified or discontinued. If we modify or discontinue a complimentary access program, you will retain access to recordings you have already made — including, at minimum, continued playback and export of those recordings — and we will provide reasonable advance notice and an opportunity to export before any reduction in access takes effect.
Price changes. We may change subscription prices. Price changes will not affect your current billing period and will be disclosed in advance as required by Apple and applicable law.
You and your family own your recordings, questions, reactions, and photos ("Your Content"). We do not claim ownership of Your Content.
You grant us a limited license to store, process, transmit, and display Your Content solely for the purpose of operating and providing the Service to you and your vault members — for example, encrypting and storing recordings, delivering them to authorized vault members, generating your exports, and enabling features you choose to use such as Share Recording. This license exists only to run the Service and ends when you delete the content or your account, subject to standard backup retention described in the Privacy Policy.
We do not analyze, transcribe, sell, or use Your Content to train AI models, and we do not create voiceprints or biometric templates from recordings. See our Privacy Policy for full detail.
Your recordings belong to you and are always exportable. You may export your family vault as a ZIP archive of audio files at any time, and Plus members may generate a Memory Book PDF. We will not hold your data hostage.
Keep your own backups. We strongly recommend you export and retain your own copies of any recordings that are irreplaceable. Your export is your safety net against account loss, service interruption, or the events described in Section 13.
Each family vault must have at least one admin. We strongly recommend designating at least one co-admin for every vault.
We will not recover or transfer a locked vault. If the sole admin of a vault becomes incapacitated, passes away, or permanently loses access to their account, Second Chapter Technologies LLC will not unlock, transfer, or grant access to that vault — including at the request of family members, legal representatives, or estate executors — except pursuant to a valid court order or other binding legal process.
We are not a fiduciary and assume no custodial responsibility for vault data. We do not adjudicate disputes over vault ownership, inheritance, or access between family members, and we may require the agreement of authorized users or valid legal process before acting on any disputed request. To protect your family's memories, designate a co-admin, keep your credentials accessible to a trusted person, and maintain your own exported backups (Section 11).
If our Service is discontinued, or if Second Chapter Technologies LLC ceases operations, vault data may become inaccessible once the underlying infrastructure is no longer maintained. This is another reason your own exports are essential.
Important — please read.
While we use strong security and encryption and work hard to keep your recordings safe, no digital service can guarantee that data will be preserved permanently or be available without interruption. Data loss can occur from hardware failure, software error, security incidents, service discontinuation, lapses in third-party providers, your own account deletion, device reinstallation, or events beyond our reasonable control.
The Service is not a substitute for your own backups. You are responsible for exporting and independently retaining copies of any recordings that matter to you. We are not liable for the loss, corruption, or unavailability of Your Content.
The Service relies on third-party providers — including Apple (App Store, payments, push notifications), Supabase (database and storage), Google Firebase (crash reporting), and Resend (transactional email). Your use of the Service depends on these providers, and their availability and terms are outside our control. We are not responsible for outages, changes, or failures of third-party services.
To the maximum extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that data will be preserved or recoverable.
To the maximum extent permitted by law, Second Chapter Technologies LLC and its affiliates, members, officers, employees, agents, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, recordings, profits, or goodwill, arising out of or related to your use of or inability to use the Service, even if advised of the possibility of such damages.
To the maximum extent permitted by law, our total aggregate liability for any claim arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid us for the Service in the twelve months preceding the claim, or (b) twenty-five U.S. dollars ($25).
Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability arising from our own gross negligence, willful misconduct, or fraud.
You agree to indemnify, defend, and hold harmless Second Chapter Technologies LLC and its affiliates, members, officers, employees, agents, and service providers from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) Your Content or any data or material you submit through the Service; (c) your violation of these Terms; (d) any recording made without legally required consent or otherwise in violation of applicable law; (e) your sharing of any recording without the right or consent to do so, or any misuse of the sharing feature; (f) your violation of any person's privacy, publicity, or intellectual-property rights; or (g) your violation of any applicable law or regulation.
You may stop using the Service and delete your account at any time from Settings → Delete My Data. We may suspend or terminate your access if you violate these Terms or if required by law. Sections that by their nature should survive termination — including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution — will survive.
Governing law. These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles.
Venue. Any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in the county of our principal place of business in Texas, and you and we consent to the personal jurisdiction of those courts — except that (a) either party may bring an individual claim in small claims court, and (b) where applicable consumer-protection law grants you a non-waivable right to proceed in your local jurisdiction, that law controls.
Informal resolution first. Before filing a claim, you agree to contact us at support@rememberproject.app and give us 30 days to attempt to resolve the dispute informally.
Severability. If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law or, if necessary, severed from these Terms. The remaining provisions will remain in full force and effect.
We may update these Terms from time to time. We will update the effective date above and, for material changes, notify you via the app or email. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
Questions about these Terms can be sent to support@rememberproject.app. These Terms, together with our Privacy Policy and the Apple Standard EULA, constitute the entire agreement between you and us regarding the Service.
Questions about these Terms?
We read every email and respond personally.
support@rememberproject.app"Before it's too late."